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Titel Veröffentlichungsdatum
Agent Cockpit for Customer Service Representives Oktober,10,2011
Agent Desktop Oktober,10,2011
Agent Desktop Automation improves Agent Productivity Oktober,10,2011
Agent Integrated Desktop Oktober,10,2011
Agent Portal Automation Oktober,10,2011
Agent Productivity and the Agent Desktop Dezember,12,2011
Amdocs API November,11,2011
Amdocs Billing November,11,2011
Amdocs Clarify CRM November,11,2011
Amdocs Clarify Integration November,11,2011
Amdocs CSM Integration Dezember,12,2011
Automate Complex Processes Dezember,12,2011
Business Process Dezember,12,2011
Call Center Automation Oktober,10,2011
Call Center Desktop Oktober,10,2011
Call Center Flow Tool Oktober,10,2011
Call Center GUI Front End Oktober,10,2011
Call Center Guide Tool Oktober,10,2011
Call Center Integration Dezember,12,2011
Call Center Portal Oktober,10,2011
Call Center Scripting Software Oktober,10,2011
Call Center Scripting Tool Oktober,10,2011
Call Center Technology Dezember,12,2011
Call Centers and Jacada Fusion Dezember,12,2011
Common Front End Oktober,10,2011
Contact Center Automation Oktober,10,2011
Contact Center Desktop Tool Oktober,10,2011
Contact Center Integration Dezember,12,2011
Contact Center Scripting Tool Oktober,10,2011
Contact Center Technology Dezember,12,2011
Corizon Alternative Dezember,12,2011
Customer Care Framework Dezember,12,2011
Customer Churn Dezember,12,2011
Customer Experience Management Dezember,12,2011
Customer Interaction Management Dezember,12,2011
Customer Management Desktop Dezember,12,2011
Customer Retention Solutions Dezember,12,2011
Customer Service Automation Dezember,12,2011
Customer Service Desktop Oktober,10,2011
Customer Service Interaction - Tools for the perfect interaction Dezember,12,2011
Customer Service Portal Oktober,10,2011
Customizable CRM Software Dezember,12,2011
Data Masking Dezember,12,2011
Desktop Automation Oktober,10,2012
Desktop Complexity Dezember,12,2011
Desktop Integration Dezember,12,2011
Desktop Interaction Portal Oktober,10,2011
Desktop Optimization Solutions Oktober,10,2011
Desktop Productivity Tools Oktober,10,2011
Desktop Unification Oktober,10,2011
Laden Sie hier die Testversion von Jacada Agent Scripting herunter. Dezember,12,2011
Download the Jacada Mobile Agent Development Kit Dezember,12,2011
Enterprise Application Integration Dezember,12,2011
First Call Resolution Dezember,12,2011
Insurance: Customer Retention Solutions Dezember,12,2011
Integration Tools Dezember,12,2011
Intelligent Customer Service Desktop Oktober,10,2011
Intelligent Desktop Oktober,10,2011
Intelligent WorkSpace Oktober,10,2011
Jacada Videos Januar,01,2012
Lead Form Januar,01,2013
Microsoft Call Center Dezember,12,2011
Microsoft CCF Dezember,12,2011
Microsoft Customer Care Framework Dezember,12,2011
Mobile Customer Care Juli,07,2012
Mobile Customer Service Juli,07,2012
Non-Intrusive Integration Dezember,12,2011
Oracle Forms Integration Dezember,12,2011
Oracle Integration Dezember,12,2011
PeopleSoft Integration Dezember,12,2011
Powerbuilder Integration Dezember,12,2011
Process Flow Software Februar,02,2012
Process Optimization Dezember,12,2011
Remedy Integration Dezember,12,2011
SAP Integration Dezember,12,2011
SAP R3 Integration Dezember,12,2011
Siebel Dezember,12,2011
Siebel Call Center Integration Dezember,12,2011
Siebel Contact Center Integration Dezember,12,2011
Siebel Customer Service Integration Dezember,12,2011
Siebel Desktop Automation Dezember,12,2011
Siebel Integration Dezember,12,2011
Siebel Unified Desktop Dezember,12,2011
Single Front End Oktober,10,2011
Single User Interface Solution Oktober,10,2011
Single View of The Customer Oktober,10,2011
Smalltalk Integration Dezember,12,2011
Support Account Password Reset Januar,01,2012
Tech Support Flow Tool Oktober,10,2011
Tech Support Scripting Tool Oktober,10,2011
Unified Agent Desktop Oktober,10,2011
Unified Agent Integrated Desktop Oktober,10,2011
Unified Desktop Oktober,10,2011
Unified Service Desktop Oktober,10,2011
Universal Agent Oktober,10,2011
Universal Agent Desktop Oktober,10,2011
Visual IVR Juli,07,2012
Webinar Access: How to Easily Make Your IVR Visual April,04,2013
WebSphere Februar,02,2012