System Components

The system is based on the following foundation tools:

•Interaction Designer: The standalone application in which designers create and test Interactions.

Completed Interactions are published to the Interaction Runtime Server. End users access Interactions from the server via either a browser or a mobile device.

Note: For an overview of the workflow involved in creating and maintaining Interactions, refer to Interaction Life Cycle Management.

•Interaction Server: A web server that functions as a service for accessing and running Interactions.

•Admin Console: The central management platform of the system.

•Database: Stores all data related to the web server. Provided that there is sufficient Java Database Connectivity (JDBC) support, almost any database can be used.