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Journey OrchestrationUniphore Business AI Cloud
Knowledge Layer
Structure and contextualize enterprise data into AI-ready knowledge retrieval, enabling proprietary SLM fine-tuning. Perpetual fine-tuning, and unlocking deep, explainable insights across domains.
Turn Enterprise Data into Trusted AI Knowledge
Uniphore’s Knowledge Layer transforms complex enterprise data corpus into structured, contextualized and governed knowledge.
Power high-accuracy retrieval with RAG pipelines, semantic indexing, and knowledge graphs.
Automatically generate high-quality training data to fine-tune SLMs using enterprise knowledge.
Optimize for complex enterprise use cases with knowledge graphs and entity extraction.
Continuously refine SLMs with fresh enterprise knowledge to keep outputs accurate and relevant to evolving business needs.
Fast, Accurate and Reliable insights – Not Hallucinations
Knowledge Layer – Key Features
Uniphore’s Knowledge Layer brings structure, control, and flexibility to enterprise knowledge
Industrialized Multi-Modal RAG
Efficiently convert structured and unstructured data into real, usable knowledge optimized for enterprise workflows.
SLM Training Data Generation
Automatically create high-quality training inputs from curated knowledge to fine-tune SLMs aligned to business needs.
Advanced Knowledge Graphs
Structure complex relationships and contexts from enterprise documents, enhancing AI’s contextual understanding.
Multi-Tenant Knowledge Bases
Allow teams to build and manage their own domain and industry-specific knowledge.
Evidence Management & Guardrails
Provide transparency and auditability of AI-driven insights, ensuring decisions are trustworthy and compliant.
Trusted by the Largest Enterprises
Get to Know the Uniphore Business AI Cloud
Data Layer
Accelerate AI adoption with Uniphore’s Data Layer, providing instant, secure access to all your data without costly migrations.
Knowledge Layer
Get structured, precise, and contextual AI-driven insights without data migrations or hallucinations with Uniphore’s Knowledge Layer.
Model Layer
Rapidly adapt AI models without costly reengineering or vendor lock-in with Uniphore’s Model Layer.
Agentic Layer
Combine ready-to-use AI agents with flexible customization using Uniphore’s Agents, delivering immediate productivity and business automation.
