Business AI Apps and Agents

Uniphore Business AI Suite

Ready-to-deploy AI applications for customer service, marketing, sales and HR - built to deliver results from day one.

Happy CS Rep using AI-Powered tools from Uniphore

Pre-Built AI Apps & Agents Ready for Business

The Uniphore Business AI Suite delivers a portfolio of prebuilt, ready-to-use applications designed to solve real problems in customer service, sales, marketing, and HR.

Built on the Uniphore Business AI Cloud, each application combines agentic automation, fine-tuned models, and knowledge-grounded intelligence. From real-time agent guidance to customer journey orchestration, to compliance and knowledge workflows, the suite delivers fast deployment, enterprise control, and immediate impact.

Applications That Work the Way Your
Business Does 

Why Choose Uniphore’s Business AI Suite

Get a complete AI platform that integrates data, knowledge, models, and AI agents—bridging the gap between business context and business outcomes.
Fast Time-to-Value
Deploy AI applications in days, not months — with no custom development required.
Built on an Open and Composable Platform
Deploy apps that are interoperable, secure and extensible across your business.
Designed for Business Users
Empower teams to use, adapt, and benefit from AI — without technical barriers..
Grounded in Enterprise Knowledge
Deliver accurate, explainable AI powered by your organization’s own data.

The new Gen AI-powered conversation analytics

Underpinned by Uniphore’s powerful X-Platform, U-Analyze works seamlessly with U-Capture to analyze conversational data in real-time and generate insights that are unique to your enterprise. The insights, along with the automated and manual coaching capabilities, allow enterprises to continuously improve customer experiences and engagement.

Learn more about U-Analyze

U-Analyze Software Screenshot showing Business Insights

Get your data AI-ready

Capture and store every customer conversation in the cloud with U-Capture, an enterprise recorder that captures high-quality voice and screen data from every conversation across any platform. Fully open APIs provide the power to prepare and apply AI-ready data (High-quality voice and screen data, contextually rich metadata, highly accurate transcripts) across enterprise applications, enabling complete compliance and data governance.

Learn more about U-Capture

U-Capture screenshot collage

Uplevel your Zendesk operations

Resolve customer queries faster, improve agent performance and scale your service offering with real-time agent guidance for Zendesk Chat from Uniphore. By combining Zendesk’s powerful customer support platform with U-Assist’s real-time agent guidance and workflow automation, navigate customer conversations, resolve issues on the spot and automate tedious after-call work to take your support to the next level.

Learn more about U-Assist

U-Assist screenshot with monitor

Transform conversations into actionable insights

Customer Service agent helping customerU-Self Serve’s call recording allows businesses to ensure quality and compliance, as well as understand user behavior in relation to the intelligent virtual agent (IVA). With this enhancement, business analysts have access to voice conversations for in-depth analysis to improve customer engagement and IVA performance.

Learn more about U-Self Serve

Catch the moments that matter

Q-for-Sales in actionStreamline onboarding and facilitate effective coaching with AI-generated meeting clips and playlists based on the topics that matter most. Q for Sales analyzes every sales interaction and curates specialized playlists based on the keywords or topics you want to track such as objections, competitor mentions, product features and more.

Explore the Q for Sales + HubSpot integration.

Gain unparalleled visibility into what is happening in every deal with the Q for Sales and HubSpot integration. Equipped with real-time data and insights, your sales teams can approach prospects and clients with confidence, knowing they have actionable insights from every sales interaction at their disposal.

Learn more about Q for Sales

This is Business AI That Delivers

20%

productivity lift

7×

AI deployed faster

3×

ROI in weeks

Unleash the full potential of your voice and screen recordings

Get the guide
U-Capture Buyer's Guide Cover Image

Test drive Q for Sales Meeting Co-Pilot.

Try Q for Sales Meeting Co-Pilot for 30 days. Risk free.

Test Drive includes

Access to our real-time Meeting Co-Pilot
Post-Meeting Summaries
Meeting Insights
Seller EQ capabilities

Enabling you to capture, analyze and understand the moments that matter most while streamlining your pre- and post-meeting workflows.

Try it now
A virtual meeting screen showing nine diverse participants, each in separate frames, with real-time engagement analytics displayed on the right side during the 2024 Spring Announcement.

You agree that if you choose to purchase of a license to Uniphore products or services, such purchase is not contingent on the delivery of any future functionality, development, roadmap or features, or dependent on any oral or written public comments made by Uniphore regarding future functionality or features not currently available as a general availability release and you understand and agree that any features or functions of services or products referenced on herein may not be currently available or may not be currently available as a GA release.

Uniphore AI-native Applications 

Enterprise AI solutions that deliver engaging customer and employee experiences. 

U-Capture logo

Capture 100% of your conversations with complete and open access to your data for AI, analytics, and compliance. 

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u-self serve logo

Enhance the self-service experience with virtual agents that understand, empathize and resolve issues at scale.

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U-Assist logo

Boost agent productivity with real-time guidance, knowledge assist and Gen AI-powered conversation summaries.

Learn about U-Assist

Leverage Generative AI to uncover hidden trends, emotions and actionable insights across all customer calls.

Learn more

Q for Sales

Enable sales teams to collaborate and close deals faster with real-time emotion and conversational AI insights.

Learn more

Q for Recruiting

Help HR and recruitment teams prepare, interview and connect with candidates faster and more effectively.

Learn more

CDP

Uniphore CDP is the AI-first, composable customer data platform designed for enterprise brands to activate customer data anywhere.

Learn more

For us, it wasn’t about adding AI for the sake of it—it was about deploying agents that could operate with real autonomy and deliver measurable CX improvements.Uniphore’s Agentic Layer gave us that edge, with pre-built and custom agents that scaled across our contact centers globally.

ResultsCX

Resources

2024 AI Survey Reveals The “One Thing” Every Company Must Do Right Now Featured Image
Uniphore Unveils Enhanced Interaction Analytics Solution Powered by Generative AI

Learn what Uniphore can do for your business

Let’s talk

Agentic AI for Contact Center Transformation

AI-powered apps purpose-built for contact centers — enhancing live and post-call interactions with agentic automation and knowledge-driven orchestration.

  • Real-time agent guidance and nextbest action during live calls
  • AI-driven call summarization, tagging, and outcome capture
  • Intelligent self-service experiences that resolve customer queries without human intervention
  • Post-call QA automation and compliance validation
  • Seamless knowledge surfacing for faster resolution

Customer Service AI

U-Assist Screenshot Samples

Marketing AI

AI Agents that activate customer data to drive personalized engagement, orchestrate campaigns, and maximize ROI across every channel.

  • Knowledge Assistance Agent
  • Audience Segmentation Agent
  • Experience Decisioning Agent
  • Performance Intelligence Agent

Learn about Marketing AI

ActionIQ by Uniphore Screenshot Samples

Sales AI

AI Agents that help sales teams listen better, learn faster, and close more—by turning every conversation into a competitive advantage.

  • Meeting Intelligence Agent
  • Real-Time Enablement Agent
  • Follow-Up Assistant Agent
  • Sales Coaching Agent

Learn about Sales AI

Q for Sales Screenshot Samples

People AI

AI Agents that supercharge the hiring process by automating prep, improving candidate conversations, and helping recruiters focus on building meaningful relationships.

  • Interview Intelligence Agent
  • Recruiter Enablement Agent
  • Follow-Up Automation Agent
  • Recruiting Insights Agent

Learn about People AI

Q for Recruiting Screenshot Samples