Our Team

Umesh Sachdev is the CEO and Co-founder of Uniphore, one of the largest AI-native, multimodal enterprise-class SaaS companies in the world.  Sparked by his vision and focus to use AI technology to bridge the gap between humans and machines, today Umesh is recognized as an enterprise AI pioneer, bringing knowledge AI, generative AI and emotion AI into a single platform, allowing customers to harness AI’s powerful capabilities across voice, video and text-based applications.  Known for his grit as a leader, his passion for customers and his deep understanding of technology, he is called upon to guide some of the world’s largest brands through their digital transformation. Umesh’s strong portfolio of patents serves as a testament to his innovative thinking and commitment to advancing AI technology.

As an international business leader, Umesh has been recognized with many awards including ‘40 under 40’ Bright Young Business Leaders in the Economic Times, ‘Next Generation Leader’ by Time Magazine, and previously, as an ‘Innovator Under 35’ by MIT Tech Review.  Umesh is an alumnus of Jaypee Institute of Information Technology and an accomplished speaker and highly sought-after presenter.

Ravi, Co-founder & President-APAC, leads Sales and Delivery for Uniphore. His passion for mobile learning applications and technologies found traction when Uniphore was founded. Ravi and Umesh envisioned building solutions that give more power to human speech.

He has vast experience in directing technology teams in initiatives spanning mobile theft security, wireless network development, and mobile learning applications. Ravi is currently an active member of the Mobile Payment Forum of India (MPFI), where he identifies and develops business opportunities in the field of mobile payments. He is known for his excellent analytical skills, dexterity in problem resolution, and proclivity for driving operational excellence. Ravi is an alumnus of Jaypee Institute of Information Technology.

Stephane Berthier is Chief Financial Officer at Uniphore. He brings over 30 years of accounting and finance experience. As CFO, he leads the accounting, finance business support, financial planning and analysis, investors relations and tax functions at Uniphore.

Stephane has worked in Europe and the United States where he has garnered extensive knowledge of both domestic and international finance, SaaS businesses and international operations. He was a partner at PricewaterhouseCoopers for over twenty years prior to joining Uniphore.

Stephane lives in the San Francisco Bay Area, and he has earned his Master’s degree in finance and accounting from the University of Jean Moulin, Lyon, France.

Sylvain Tremblay is the Chief Development Officer at Uniphore where he leads growth initiatives such as strategic operations and M&A for the company.  With more than 25 years transforming organizations and leading GTM teams, Sylvain brings a wealth of knowledge and expertise in leading change and driving innovation at scale.  This includes being Chief Revenue Officer at Uniphore and prior to that, Senior Vice President of the Video AI and Emotion Intelligence business unit.  

Before joining Uniphore, Sylvain spent 13 years at Cisco where he earned a reputation of “Doing Both” – Innovating and driving execution. Leading revenue teams across Enterprise, Commercial, Public Sector, and Service Providers segments, Sylvain’s focus on accelerating innovation across the Americas and building winning team cultures led to him delivering 44 consecutive quarters of growth. This sustained growth has been directly attributed to his clarity of vision, simplicity of approach and a delicate balance between innovation and execution.  

Sylvain holds an engineering degree from the “Université de Sherbrooke” and Postgraduate coursework from McGill University’s International Business program and UCLA. Originally from Quebec, Canada, Sylvain now resides in Nashville with his family. 

Tushar Shah has held numerous leadership roles throughout his career. He joins Uniphore from NationBenefits, where he served as president and CEO of Fintech, driving approximately $1B worth of spend. Prior to that he was the senior vice president at PayPal where he led product and engineering, and managed credit, identity, risk, compliance, customer service, machine learning and AI platforms.  Shah also played a role in the critical aspects of the separation between PayPal and eBay in 2015 and in the rapid growth of PayPal’s market cap since then. Among his other leadership roles is spending a decade at Bank of America as a technology senior executive for consumer banking, e-commerce, sales and services and software engineering. Earlier in his career, Tushar worked in IT for Teleglobe (Bell Canada) and customer care for Broadslate Networks and WorldCom (Verizon).

She is responsible for leading the company’s global people & places team across talent acquisition, onboarding, HR business partners, total rewards and facilities. Stephanie’s passion for leading exceptional customer and team-focused cultures is key as Uniphore scales for continued global growth.

Stephanie is a recognized leader in the cloud industry, bringing nearly 20 years of experience at several high-growth technology companies. Most recently, Stephanie served as Chief People Officer of 8×8. Previously, she served as Chief People Officer at Real Chemistry, and in executive roles at Postmates as the head of people leading up to its successful acquisition by Uber, at PayPal as vice president of HR business partners and Talent Acquisition, and at Salesforce as Vice President HR business partners. Prior to HR she served in customer-facing roles at Oracle.

Stephanie lives in the San Francisco Bay Area. She holds a Bachelor’s degree in English from University of the Pacific, and a Master’s degree in Human Resource Management from Notre Dame de Namur University.

Ravi Mayuram is the Chief Technology Officer at Uniphore, where he leads the engineering team and oversees the development of the company’s engineering platform, technology, and AI groups. 

Most recently, Ravi was the Chief Development Officer at Luminary Cloud, where he led Products, Design and Engineering. Before that he was CTO of Couchbase, a leading cloud-native NoSQL database company, where he oversaw innovation, development, and delivery of their popular database platform, and was instrumental in making them a successful public company. He has also led innovations in the areas of social graph, search, and analytics at Oracle, and helped to initiate the company’s Cloud Collaboration Platform. His startup experience includes BroadBand Office (a Kleiner-Perkins venture), and Plumtree (acquired by BEA). Ravi has also held senior technical and management positions at Siebel, Informix, and HP. 

Ravi holds a Master of Science degree in Mathematics from the University of Delhi, India.

Balaji Raghavan is leads the Uniphore Innovation Group (UIG).  Balaji joins Uniphore with two decades of experience building large-scale software solutions that have reshaped how people get things done in their lives at both start-up environments and large established teams at places like Google and Lyft.  Before joining Uniphore, Balaji was at Lyft where he led engineering teams on Marketplace, rider and driver experiences, core services, mapping and machine learning.  He joined Lyft when they acquired the startup he co-founded FinitePaths in 2017.  Balaji also worked at Google for over a decade, building and scaling solutions for Enterprise products and helping develop the backends of Calendar, Drive, Chat and other Google Apps products. Balaji holds a master’s in computer science from the University of Southern California. When not thinking about game-changing technology to transform industries, he enjoys spending time outdoors either gardening, hiking or biking.  He resides in Los Altos, California.

Rick Baker is Uniphore’s Chief Revenue Officer (CRO) and leads the global Sales and Customer Experience (CX) teams.  Rick brings over 20 years of experience driving growth and scaling global sales teams, with a proven track record in North America, Asia, Brazil and Europe.

With a demonstrated expertise in accelerating technology adoption and providing solutions to a wide range of buyers and executives, Rick is focused on exceeding customer expectations.  Prior to joining Uniphore, Rick was most recently the EVP of Sales at Volta Charging, a leading commercial EV charging provider and then joined Shell Corporation post-acquisition.

Rick has also served as CRO for OTTO Motors and prior to that at Airobotics, where he significantly grew their sales pipelines, expanded market presence, and scaled global sales teams—achieving double-digit revenue growth during his tenure.

Rick and his family live in the Dallas, Texas area and enjoys football, adventure traveling and family time.