PLATFORM

The UNIPHORE Business AI Cloud

A sovereign, composable and secure AI platform spanning data, knowledge, models, and agents.

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The Uniphore Business AI Cloud combines a consumer-like interface with the security, control, and scalability enterprises require.

Built on a composable, sovereign, and secure architecture, it connects proprietary data, fine-tunes
models, and powers intelligent agents — all in one platform optimized for business users and IT alike.

A Complete AI Platform to Power the Agentic Enterprise

Unify data, knowledge, models, and agents in a secure, composable stack — enabling business users to deploy AI agents instantly and IT leaders to scale trusted, enterprise-grade applications.

Turn data into
AI-ready knowledge

Leverage hybrid data access and industrialized RAG to extract and enrich information at scale.

Fine-tune or build your own models

Develop domain-specific AI or adapt existing LLMs with confidence and control. 

Create next-gen AI apps and agents

Quickly deploy AI-driven workflows and intelligent agents—fully governed and secured for enterprise needs.

>90% retrieval accuracy

7x time reduction to deploy AI apps 

The Uniphore Business AI Cloud

A Complete AI Stack

Agentic Layer: Develop, deploy and manage AI agents that automate complex business processes using a natural language builder and orchestration layer.

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Model Layer: Orchestrate and govern any model with a flexible, interoperable layer that supports both closed- and open-source LLMs.

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Knowledge Layer: Structure and contextualize enterprise data into AI- ready knowledge retrieval, enabling proprietary SLM fine-tuning.

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Data Layer: Activate enterprise data instantly with a zero-copy data fabric – no copies, no migrations, no complexity.

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Why Choose the Uniphore Business AI Cloud

Built for Business Users and CIOs
Empower business users to deploy AI with a consumer-like interface powered by natural language, while giving IT the governance, security, and control required at enterprise scale.
Open, Interoperable, and Enterprise-Ready
Work with any model, cloud, or data source. Uniphore integrates seamlessly with your existing enterprise technology and data stack, without lock-in to a vendor or architecture.
Enterprise-Grade Security & Control
Maintain full sovereignty over your data and intellectual property. Securely manage your data with role-based access controls and embedded guardrails, ensuring users only access what they are authorized to see.

Uniphore Business AI Suite 

Enterprise AI solutions that deliver engaging customer and employee experiences. 

Communication Recording Agent

Capture 100% of your conversations with complete and open access to your data for AI, analytics, and compliance.

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Self Service
Agent

Enhance the self-service experience with virtual agents that understand, empathize, and resolve issues at scale.

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Real-time Guidance Agent

Boost agent productivity with real-time guidance, knowledge assist, and Gen AI-powered conversation summaries.

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Conversation Insights Agent

Leverage Generative AI to uncover hidden trends, emotions and actionable insights across all customer calls.

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Sales Interaction
Agent

Enable sales teams to collaborate and close deals faster with real-time emotion and conversational AI insights.

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Recruiting
Agent

Help HR and recruitment teams prepare, interview and connect with candidates faster and more effectively.

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CDP Agent

Uniphore CDP is the AI-first, composable customer data platform designed for enterprise brands to activate customer data anywhere.

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For us, it wasn’t about adding AI for the sake of it—it was about deploying agents that could operate with real autonomy and deliver measurable CX improvements. Uniphore’s Agentic Layer gave us that edge, with pre-built
and custom agents that scaled across our contact centers globally.

ResultsCX

Learn what Uniphore can do for your business. 

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