DuploCloud Scales Sales and Slashes Onboarding Time
What began as a “hey, we’ll try this out” is now an essential part of DuploCloud’s tech stack. Read how Q for Sales helped them scale sales coaching and improve the handoff process from sales to...
What began as a “hey, we’ll try this out” is now an essential part of DuploCloud’s tech stack. Read how Q for Sales helped them scale sales coaching and improve the handoff process from sales to...
This national healthcare BPO specializes in facilitating consumer communication and member retention for major healthcare payers and...
Increasing Medicare Member Engagement with Conversational AI Headquartered in Dallas, Texas, this BPO provides inbound and outbound communication services to businesses across a diverse range of industries including insurance, healthcare, telecom,...
PSCU Optimizes Contact Center Experience for Credit Union Members and Agents The largest credit union service organization in the United States needed to simplify how its contact center agents navigated the multiple banking systems—and their...
Telecom company cuts average handle time & after-call work to improve customer experience. Read our case study to learn about their transformation...
With an average cost to acquire a monthly unique player (MUP) hovering between $500 and $700, maintaining player loyalty is a high-stakes...