When the widget option is used, the Agent Application is directly embedded into a host application. The source code of the widget is included in the host page. All elements of the widget are appended to a DIV that is defined on the host page.
The following topics explain how to embed the AgentApp component inside a web application page, and how to use the exposed properties, methods and events to automate and monitor the AgentApp component:
•Controlling the AgentApp Widget in Runtime
•Listening for AgentApp Events
•LoadedArgs Object Specification