Properties of the AgentPopoverOptions object are listed and described in the following table.
Property |
Type |
Description/Notes |
---|---|---|
appkey |
string |
A unique identifier for the application (as defined in the Jacada Interaction Server Admin Console). |
accountId |
string |
The tenant ID. |
interactionId |
string |
The identifier for the Interaction to be displayed when the popover first opens. |
title |
string |
The text that is displayed on the tab, and on the title bar of the popover when it is open. |
orientation |
string |
The location of the tab and the popover on the screen. Currently the following values are supported: •se: south east •en: east north |
server |
string |
The server base URL of the Interaction server. This can be different from the location of the website's address. |
height/width |
string |
The size of the popover window. |
chatWindow |
ChatWindowOptions |
Definition of the Chat window. For details, refer toChatWindowOptions Object Specification. |
theme |
string |
Name of the theme in which the content of the popover is displayed. If the default theme source is used, only the name of the theme needs to be specified (e.g., aristo). If the theme comes from another source, the absolute path to the folder containing the theme files needs to be passed, as in the example below. |
Theme Path Example
options = { layout { theme : “http://10.90.18.72:8080/agent-app/jquery/css/aristo”
} } |