Working with the Settings Tab

This tab enables you to set actions that are available to users, and information that is seen by users.

Question: Settings Tab

Setting

Description/Notes

Element finish type

Determines the navigation options available to users at this point in the Interaction flow:

•Let the system decide: Users may return to the previous screen, or finish the Interaction flow at this time.
•Do not allow the user to go back: Users may not return to the previous screen. (The Back button is disabled.)

The user input is optional

When this checkbox is selected, the user input may remain blank. (An answer is not required in order to proceed with the Interaction flow.)

Display Menu Bar

Determines whether a menu bar is displayed to users.

Enable Help

 

Enable Call Now

Determines whether a Call icon appears on the menu bar.
This setting is enabled only when the Display Menu Bar checkbox is selected.

Enable Chat

Determines whether a Chat icon appears on the menu bar.
This setting is enabled only when the Display Menu Bar checkbox is selected.