Working with the Interactions Grid

Contents

The grid on the Interactions page lists all Interactions published to the server, and provides basic information about each one. Features of the grid are described in the table following the diagram.

Number	Feature	Description
1	Filtering dropdown	Filters the Interactions grid according to the status selected (All, Draft, or Approved). The default selection is All.
2	Search tool	Filters the Interactions grid according to a specific search term. You can search according to Interaction name, Interaction description, or a user who modified the Interaction.
3	Refresh icon	Updates the Interactions grid with the latest information from the server.
4	Selection boxes	These boxes enable you to select one or more Interactions on which to perform administrative actions.
5	Interactions data	Provides basic information about each Interaction. For details, refer to Interactions Grid Parameters.

The following data is provided about each Interaction:

Column	Description/Notes
Name	Name of the Interaction. Clicking the Name link displays the Interaction Details page.
Status	Draft or Approved. Approved Interactions are accessible for use by Jacada Interact clients.
Description	Relevant notes, generally describing the purpose of the Interaction.
Last Time Modified	The date and time when the Interaction was most recently updated.
Version	A version number appears when more than one published Interaction share the same Interaction ID. The Interaction that appears in the grid is either the version that is approved (only one version can have an Approved status), or the most recent draft. For more details about Interaction versions, refer to Viewing and Updating Interaction Versions.
Modified By	The administrator who last updated the Interaction. When predefined authentication is used, clicking the link opens the User's Details page for the relevant administrator.

The grid can be sorted according to any column, in either ascending or descending order.